PRIVACY POLICY

Last updated: 2025-12-19

Universal-Solder (“we”, “us”, “our”) operates the website https://www.universal-solder.ca (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, create an account, or place an order.

By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Billing and shipping address
Phone number
Account login credentials
Order and payment-related information (processed by third-party payment providers)

We do not store credit card numbers or full payment details on our servers.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Create and manage customer accounts
Provide customer support
Communicate about orders, shipping, and account-related matters
Improve our website, products, and services
Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

3. Social Login (Google & Facebook)

We offer optional login and account creation using third-party authentication services such as Google and Facebook.

If you choose to register or log in using one of these services, we may receive limited information from them, such as:

Your name
Your email address
Basic profile information (public_profile)

We request only the minimum permissions required for authentication (email and public_profile).

Social login is entirely optional. You may always create an account using an email address and password instead.

We do not use data obtained through social login for advertising, tracking, or marketing purposes.

4. Third-Party Services

We use trusted third-party service providers to operate our business, including:

Payment processors (for secure payment handling)
Shipping and logistics providers
Website hosting and infrastructure providers
Authentication providers such as Google LLC and Meta Platforms, Inc. (Facebook)

These third parties only receive the information necessary to perform their specific services and are required to handle personal data responsibly.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

Maintain user sessions
Enable core website functionality
Improve performance and usability

Cookies may be set by us or by third-party services integrated into the Site. You may control or disable cookies through your browser settings, though some features may not function correctly.

6. Account Registration and Security

When you create an account, you are responsible for maintaining the confidentiality of your login credentials.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting obligations

When personal data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your account and personal data
Request a copy of your personal data
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

9. Account Deletion and Data Erasure

You may request deletion of your account and associated personal data by contacting us at the email address listed below.

We will process deletion requests in accordance with applicable legal requirements and retention obligations.

10. Children’s Privacy

Our Site is not intended for use by children under the age of 13.
We do not knowingly collect personal information from children.

11. International Visitors

Our servers may be located in Canada or other jurisdictions.
By using our Site, you understand that your information may be transferred to and processed in countries outside your own.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page, and the “Last updated” date may be revised accordingly.

Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us at:

Email: post@universal-solder.ca
Website: https://www.universal-solder.ca